FAQ & help

Employee financial wellness: your questions answered.

What HR teams and employees ask most about Koshpal: what it costs, how sessions work, who the coaches are and how privacy is protected.

For HR and leadership

  • A benefit that helps employees manage money with less stress. With Koshpal, every employee gets 1:1 sessions with a certified CFP or CA, an app for budgets, goals and dues, and learning content. HR sees anonymised results.

  • Koshpal is priced per employee per month and is free for employees. Talk to us and we’ll give you a number for your company size.

  • About one week: one setup call, your logo and an employee list. We run the kickoff webinar and the employee announcements.

  • Yes. Start with one team for 60 days, see usage and feedback on the dashboard, then decide on a company-wide plan.

  • Certified Financial Planners (CFPs) and Chartered Accountants (CAs). They are salaried by Koshpal, so they earn nothing from what an employee buys.

  • You’ll see sign-ups and sessions on the dashboard from week one. The kickoff webinar, free first sessions and in-app reminders are built to drive take-up.

  • Sign-ups, sessions, app use and changes in financial confidence over time, all reported in aggregate. Pilot results will be published as they are measured.

  • No. Koshpal is not a bank, a lender, an investment platform or a SEBI-registered investment adviser. Our only income is the employer’s subscription.

For employees

  • No. Your sessions, numbers and goals belong to you. Your employer only sees anonymised trends across the company.

  • Nothing. Your employer pays for it.

  • As your plan needs. Most people book 2 to 3 sessions a month.

  • Anything about your money: salary planning, EMIs and loans, credit cards, tax and the old vs new regime, emergency funds, insurance, ESOPs, buying a car or a home, supporting parents.

  • No. Coaches don’t earn commissions and Koshpal sells no financial products.

Privacy and security

  • Anonymised, aggregated trends: how many people use Koshpal, engagement over time and the topics people ask about most. Never an individual’s data, who asked what, or the content of any session.

  • No. We don’t sell data, earn commissions or push products.

  • Encrypted in transit and at rest, with role-based access.

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